How soon will I receive my fabric order?
Usually, we aim to despatch orders within 5-7 working days of receiving your order, subject to payment terms, however at present, and due to COVID-19 working regulations, deliveries may take longer to process and despatch. We don’t ship orders over a weekend, or on Bank Holidays or during Annual company holiday periods.
How soon will I receive my swatch order?
Usually swatch request orders are despatched within 7 working days of receiving payment. Swatches are chargeable and can be ordered online through our website.
Do you deliver outside the UK?
Yes, we deliver to countries all over the world, using couriers such as FedEx and DHL.
Do you charge for delivery?
Yes in some instances, as follows:-
Standard UK delivery charge for all orders under £500.00 & VAT = £14.95 & VAT. UK mainland orders over £500.00 & VAT are free delivery.
Standard Europe delivery charge for all orders under £2,500.00* = £39.99. This does not include Duty or VAT costs which is the customers responsibilty to pay.
Shipping costs to the 'Rest of the World' destinations for all orders under £2,500.00* are between £75.00 and £150.00, depending on the Country, and the order dimensions/weight. A firm shipping cost will be confirmed at the time of ordering based on your order value. This does not include Duty or VAT costs which is the customers responsibilty to pay.
*Export orders placed over £5,000.00 include shipping cost included. This does not include Duty or VAT costs which is the customers responsibilty to pay.